ETERNAL - Committed to customer satisfaction with 24/7 premium support

Eshnav Information Systems provides 24/7 support, including call-backs (in Hebrew) in less than four hours for any service call.

A team of Eshnav experts accompanies the client throughout the process of planning a solution, its implementation and product training, as well as providing support in case of malfunction.
 
  • The support team is certified by IBM as Premier Partner to provide Level 1 and Level 2 support. In the event of a software malfunction that requires intervention of the vendor, Eshnav will initiate a direct contact with the vendor and manage it with full transparency.
     
  • The support team has specific expertise and years of experience in the field of data protection - from planning the solution through implementation and customer training, to periodic testing of the infrastructure and support in the event of malfunctions..

Eternal - advantages and capabilities

  The ETERNAL Solution A data protection solution, aimed mainly at small- and medium-size organizations; based on the leading data protection technology in the market Uses the proven progressive increme
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Committed to customer satisfaction with 24/7 premium support

  Eshnav Information Systems provides 24/7 support, including call-backs (in Hebrew) in less than four hours for any service call.
  more
 
 

ETERNAL in the field

  The transition to ETERNAL is inherently simple: Designing the solution – Hardware requirements are determined using a tool called IBM Blueprints. Installing the solution – The ETERNAL server
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Eternal - Licensing

  Licensing is determined according to the managed volume of data in terabytes; i.e., the capacity of the backup target media on the primary site after deduplication and compression reductions. Replicat
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Technical Support:  eitan@eshnavsw.com  | Sales: operator@eshnavsw.com




 
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